Overview
Userfeel is a user research platform combining AI-assisted analysis tools and human insights. The platform helps product teams, agencies and e-commerce brands ground their decisions in real data. It enables you to see directly how users interact with products, revealing friction points, hesitations and behaviours that metrics alone cannot capture. Userfeel provides access to a panel of over 7 million verified testers, with support for 40+ languages for multi-market studies.
Services and expertise
Continuous usability testing
Userfeel allows teams to integrate usability testing directly into their workflow, rather than as isolated projects. Users launch tests in minutes and observe live sessions, capturing hesitations, confusion and real behaviours that dashboards do not reveal.
Qualified user panel
The platform offers targeting by role, behaviour or custom criteria with verified human users. Recruitment is fast, even for niche profiles, and existing users can be integrated. The panel covers 40+ languages for multilingual testing.
Varied research methods
Userfeel supports moderated tests, unmoderated tests, card sorting, tree testing and surveys. AI assists analysis by compressing long sessions into actionable patterns, generating automatic summaries and sentiment analysis.
Insight sharing and collaboration
The platform emphasises sharing key moments as short videos of real users, prioritising visual clarity over text reports. This allows teams to align faster on collected insights.
Methodology
Userfeel promotes a continuous approach to user research, transforming usability testing into a regular habit rather than one-off initiatives. Tests are launched quickly and teams observe user interactions directly before sharing relevant videos and insights to accelerate product decisions.
Team and clients
Userfeel is trusted by over 700 clients including product teams, agencies and e-commerce brands. Visibly recognisable clients include IBM, Tesco, Target, McKinsey and Taboola. Test examples include purchase simulations on sites like ASOS and Hertz.
https://userfeel.com
