Overview
TrueNorth IT Ltd takes a consultative approach to Microsoft technologies, grounded in a deep understanding of how organisations actually work. The agency works with experienced consultants who analyse existing processes, teams and workarounds before recommending changes. This approach fosters a lasting partnership rather than a simple technology implementation. To learn more, visit https://www.truenorthit.co.uk.
Services and expertise
Dynamics 365 Consulting
TrueNorth IT helps organisations integrate Dynamics 365 CE to ensure communication between customer data and operational tools. The goal is to reduce time spent managing the software and increase time dedicated to customer service.
Power Platform Consulting
The agency supports organisations in optimising Power Platform to automate repetitive tasks, develop useful applications and transform data into actionable insights, without adding unnecessary complexity.
Power BI Consulting
TrueNorth IT uses Power BI to consolidate data, build reliable reports and create relevant dashboards. This approach improves visibility, reduces rework and strengthens confidence in decision-making.
Copilot Consulting
The agency configures Microsoft's AI tools in compliance with client data policies and integrates them securely into daily workflows, to optimise productivity without compromising security.
Web Portal Development and System Integration
TrueNorth IT develops bespoke web portals and manages system integration to ensure information flows correctly throughout the organisation, avoiding losses, duplicates and manual corrections.
Methodology
TrueNorth IT follows a structured three-phase model: Discover, Deliver and Evolve. The Discover phase analyses how the organisation actually operates, the obstacles and strategic objectives, to tailor Dynamics 365 and Microsoft technologies to specific needs.