Overview
SysGroup is a British managed IT services provider specialising in mid-market organisations, typically between 100 and 2,000 employees. The company manages and secures clients' critical infrastructure covering infrastructure, cloud, cybersecurity and compliance. Clients subscribe to a complete outsourced IT service under a single contract with one accountable team. Revenue is primarily recurring, supported by long-term managed service contracts. Cybersecurity represents a significant and growing part of the business. For more information: https://www.sysgroupplc.com
Services and expertise
Infrastructure and cloud
SysGroup manages clients' critical IT infrastructure, including cloud environments. The service is aimed at organisations facing technological complexity without sufficient internal resources to maintain these systems on an ongoing basis.
Cybersecurity
Cybersecurity is a significant and expanding area within SysGroup's service offering. It forms part of SysGroup's response to the growing cyber threats faced by mid-sized organisations.
Compliance
SysGroup ensures regulatory and technical compliance of clients' IT systems, integrated into the overall service management approach under a single contract.
Managed services (MSP 3.0)
SysGroup is developing an approach called MSP 3.0, driven by artificial intelligence and founded on analytics. This strategy aims to identify issues upstream and transition from reactive support to a more proactive approach.
Team and clients
SysGroup is led by Heejae Chae as Chief Executive Officer and shareholder, with a management team comprising Owen Phillips as Chief Financial Officer. The board also includes non-executive directors with experience in private equity, mergers and acquisitions and asset management. The company is pursuing a targeted acquisition strategy in the fragmented UK market.
