Overview
Substrakt supports cultural organisations worldwide in creating meaningful digital experiences. The agency develops technology solutions and advisory services for museums, theatres, festivals and similar institutions. Its approach combines digital expertise with specialised understanding of the cultural sector, with the aim of strengthening the relationship between these organisations and their online audiences. Substrakt also provides resources and comparative sector analysis, including its flagship annual report.
Services and expertise
Viadukt Product
Flexible and accessible booking platform designed for cultural organisations. Viadukt helps optimise the online ticket sales journey and improves visitor conversion. The product integrates with third-party systems such as Preevue.
Showcase Platform
Streaming and on-demand distribution solution, fully customisable to each organisation's branding. Showcase enables cultural institutions to distribute and monetise their digital content.
Quick Donate Tool
Simplified one-step donation tool, designed to support messaging campaigns and digital initiatives. The interface is built to be intuitive and reduce friction in the donation process.
Consultancy and digital services
Substrakt offers consultancy services and bespoke web development, including website creation using technologies such as Wagtail CMS, tailored to the specific needs of cultural institutions.
Methodology
The agency relies on an approach grounded in research and comparative sector analysis. It produces benchmarking reports examining the performance of cultural websites, providing reference data to guide its interventions and strategic advice.
For more information, visit https://substrakt.co.uk.