Overview
Harte Hanks positions itself as "The Customer Company", offering integrated solutions covering the entire customer journey, from purchase to delivery. The agency works with a variety of industries including beauty, e-commerce, entertainment, financial services, healthcare, retail and technology. Its approach combines data exploitation, technological expertise, operational excellence and dedicated teams to manage customer experiences for its partners.
Services and expertise
Data Services
Harte Hanks offers data services designed to support marketing and sales strategies. The agency has acquired exclusive licensing rights to the ADS Data Direct medical database, strengthening its capabilities in the healthcare industry for precision targeting and regulatory compliance.
Marketing Services
Marketing services cover campaign design and execution across various industries. The offering includes creative support, marketing agility and data-driven strategies to optimise campaign performance.
Customer Care Services
This division manages customer interactions and post-purchase experiences, ensuring service continuity across multiple touchpoints and guaranteeing lasting customer satisfaction.
Sales Services
Sales services support clients through their sales cycles, combining data-driven prospecting and operational execution to generate and convert opportunities.
Fulfillment & Logistics
A dedicated platform manages order fulfilment and logistics, covering storage, preparation and delivery of products to end customers.
Team and clients
Harte Hanks appointed David Fisher as president in July 2025 to lead the next phase of customer innovation and growth. The agency has strengthened its financial infrastructure by extending its credit line with Texas Capital Bank and received a Trophy Partnership Excellence Award from DigiKey for its performance in the EMEA region.
https://www.hartehanks.com
