Overview
ECS Computers has provided managed IT support and cybersecurity services to British businesses for over 40 years. The agency works with more than 320 companies using a model based on flexible contracts with no long-term commitment. Its approach prioritises responsiveness—interventions within less than an hour—and permanent problem resolution rather than repeated fixes. IT security is integrated into all services offered, with 24/7 monitoring and systematic updates. For more information, visit https://ecscomputers.co.uk.
Services and expertise
Proactive IT support
ECS Computers offers managed IT support with guaranteed response times of less than an hour and emergency intervention within 5 minutes. Approximately 99% of incidents are resolved remotely on the first call. The focus is on identifying root causes to prevent recurring problems.
Cybersecurity and data protection
Cybersecurity is integrated into all services. ECS Computers provides proactive protection monitored 24/7 to minimise IT security risks. Systems are kept up to date and security improvements are deployed as standard.
Cloud and Microsoft 365
ECS Computers supports businesses in migrating to the cloud using Microsoft 365, SharePoint and Azure, enabling teams to work from anywhere.
VoIP telephony
The agency offers flexible and cost-effective professional VoIP telephony solutions with no restrictive long-term contracts.
Methodology
ECS Computers bases its approach on clarity and honesty: no unnecessary technical jargon, no hidden costs and no unnecessary overcharging. Interventions prioritise resolving the root causes of problems rather than temporary fixes, thereby reducing service interruptions and associated costs.
