About us
Coconut Comms is a marketing and communications consultancy founded by Kate Stinchcombe-Gillies, with 20 years of experience in the industry. The agency supports founder-led businesses, particularly in the travel and hospitality sectors, to improve customer acquisition and retention, brand advocacy, and exit strategies. Built on a strategic approach centred on brand storytelling and resonance with the ideal customer, Coconut Comms combines in-house and independent expertise accumulated in luxury marketing, holiday rentals and SaaS technologies.
Services and expertise
Marketing strategy and planning
Assessment of current position against objectives, analysis of strategic fundamentals, and development of an operational marketing strategy that is immediately implementable to drive growth.
Execution and measurement consulting
Support in implementing strategy, supervision of execution, measurement of results, analysis of learnings and adjustments. Optimisation of collaboration with creative partners and external agencies.
Brand storytelling
Development of brand narrative to establish authentic connection with audiences. Structuring of key messages to effectively communicate the company's vision and values.
Team mentoring and coaching
Training and support of internal teams to strengthen their understanding of their role in brand communications and transform employees into company ambassadors.
Team and clients
Kate Stinchcombe-Gillies, founder and consultant, brings together nine years of experience in public relations, communications and product marketing in-house, ten years of independent communications consulting for the luxury travel sector and technology, and eight years as a travel industry expert for the BBC. Clients such as French Waterways and Beside the Sea Holidays demonstrate the impact of deployed strategies on conversion and customer acquisition.
https://coconutpr.com
