Overview
Cheerfy offers an integrated digital platform designed for restaurants and food service groups. The solution centralises the online customer experience by combining ordering, payment, loyalty management and multi-brand marketplace. Cheerfy operates with over 72 food service brands and focuses on increasing average basket size and reducing operational costs. https://cheerfy.com
Services and expertise
Shop – Online ordering
Customised ordering module supporting delivery, takeaway and dine-in. Integrates adapted menus, payment options (Apple Pay, Google Pay, split bill) and works in direct connection with the CRM and loyalty programme.
Places – Multi-brand marketplace
Marketplace platform enabling the aggregation of multiple restaurants and brands. Offers filters by category, dietary requirements and price range, with customisable design for each establishment.
Kiosk – Self-service ordering kiosks
Multi-restaurant touchscreen kiosk system with customised design. Integrates CRM and loyalty features, enabling autonomous order taking at point of sale.
Loyalty – CRM and customer retention
Customer relationship management module combining CRM, loyalty programme and customer review management to develop retention and engagement.
Pay – Payment and ordering
Payment solution with customised menus, split bill options and integration of digital wallets. Connected to the loyalty system and CRM.