Overview
Airship is an AI-powered customer experience platform designed with a mobile-first approach. It orchestrates the entire customer journey, from first contact to measurable results. The platform serves brands operating in retail, travel and hospitality, as well as media and entertainment sectors. Airship works with a portfolio of clients including AccuWeather, Air France, Alaska Airlines, Allstate, BBC, Carrefour, Chipotle, PayPal, Saks Fifth Avenue and Vodafone. To find out more, visit https://www.airship.com.
Services and expertise
Customer journey orchestration
Airship provides complete orchestration of the customer journey, from first interaction through to conversion and loyalty. The system integrates data and multiple touchpoints to create a seamless experience across all channels.
Mobile-first platform
The platform's mobile-first approach places the mobile channel at the heart of engagement strategy. Airship provides activation and personalisation tools specifically optimised for mobile devices.
Artificial intelligence and decision intelligence
The platform integrates AI capabilities to automate and optimise customer engagement decisions. These tools enable advanced segmentation and dynamic personalisation of communications.
