Overview
1st-IT is a managed IT services provider based in London, specialising in IT support for small and medium-sized businesses and charities. Since 2000, the agency has offered an integrated service covering helpdesk, cloud services, security, backups and infrastructure management. The model is based on a single monthly fee that includes all services, with no hidden additional charges. The team provides remote and on-site support across London and the surrounding area.
Services and expertise
Cloud Computing
1st-IT handles the configuration, management and optimisation of Microsoft 365, Azure and Google Workspace cloud solutions. The agency manages data migration, licence management and day-to-day administration, enabling teams to work from anywhere.
IT Support and Helpdesk
Remote and on-site user support for teams. The agency handles performance issues, email malfunctions and software bugs with a typical resolution target of within the hour.
Security and compliance
Services including firewalls, antivirus, email filtering, Cyber Essentials certification and GDPR compliance. 1st-IT protects businesses against threats and ensures compliance with regulatory obligations.
Network infrastructure
Design, installation and maintenance of networks (routers, switches, Wi-Fi, VPN). The agency guarantees the performance, security and reliability of network infrastructure as your business grows.
Additional services
1st-IT also offers strategic IT consultancy, professional internet solutions (broadband connections, leased lines, failover), VoIP systems and the supply of pre-configured IT equipment ready to use.
https://www.1st-it.com
